Support

FAQ

Safety zone/ Geofence

Safety zone Geofence

By marking a security zone/geofences, you will receive alerts via mobile and email if your car moves outside the zone. NorthTracker frequently stops thefts in progress and helps recover stolen goods across Europe. You can track your car across Europe with our GPS transmitter.

Alarm receiver

You can add an unlimited number of alarm receivers

Transmission interval

You can choose in the app/system whether you want the default setting or more frequent sending intervals

Switch on security guards

We also offer the additional service of guard call-out to your theft protection in collaboration with AVARN Alarm Centre. The service is approved by the SFF Theft Protection Association, which gives the highest premium reduction on your insurance.

Battery

Is your battery showing the wrong level? Cold and high heat can affect the battery level displayed. Also, double check that you have the default setting on the transmission interval, otherwise the GPS tracker will draw more battery than promised

Map

See your device but also battery level and other information inside the map

Reports

How to create reports for your driving log

GPS signal/ reception

Our system needs contact with the satellites - so garages and tin roofs, for example, can interfere with reception.

Theft protection

Find all questions about anti-theft protection here

Driving log

Here you can find all questions about driving logs

Tool tracking

Here you can find all questions about tool tracking

Alcohol interlock

Find all questions about alcolocks here

Scout 2.0

Here you will find all questions about our GPS tracker Scout 2.0

Machine Connect

Here you can find all questions about our GPS tracker Machine Connect

Machine Easy

Here you will find all questions about our GPS tracker Machine Easy

Other unit

Here you can find all questions about other entities

Support

info@northtracker.com