Returns and refunds:
We aim to ensure that you are completely satisfied with your purchases from us. If you are not completely satisfied with your item, we accept returns within a specified timeframe after the delivery date.
Right of cancellation:
Under the Distance Contracts Act, you have the right to cancel your purchase within 14 days of receiving the goods without giving any reason. Contact us to initiate the refund process.
Return conditions:
The goods must be returned in their original condition, unused and in their original packaging.
Return shipping costs are usually the responsibility of the customer unless otherwise stated. The return parcel must be properly packaged and protected to avoid damage during the return transport.
Reimbursement:
Upon receipt and authorisation of the return, we will refund the amount to the original means of payment within a reasonable timeframe.
Exception:
Some goods may be exempt from return for hygiene or safety reasons. Please check the product description and our terms and conditions for any exemptions.
Customer service:
If you have any questions or need help returning an item, contact our customer service. We are here to help you.
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
By filling in this form, you authorise us to process your data. Read more about how we handle your data here: Link to privacy policy
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