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Support page for Scout

Just bought a Scout and want to learn about how it works? You can find all the information here!

NorthTracker Scout 2.0 is approved by SSF - Swedish Theft Protection Association and recommended by Swedish insurance companies. The tracker has its own battery with capacity up to 5 years and works throughout Europe.

Get started with your NorthTracker Scout

Here is a guide to getting your Scout 2.0 up and running and activating your account with NorthTracker.

Easy installation of Scout 2.0

The best protection against theft is a GPS that can never be found by the thief. That's why we'll never tell you exactly how and where to place your tracker. Hide it so that only you can find it and change the batteries when the time comes.

Add your device to the NorthTracker app

You can find the IMEI number on both the inner packaging and the GPS tracker itself. You then scan this IMEI number with your mobile phone or enter it manually.

Once you have created an account and scanned the IMEI number, it is time to create your first security zone.

Once you have created an account and scanned the IMEI number, it is time to create your first security zone. Click on "Security Zone" in the bottom left corner. Then click + > Name the safety zone > Set the radius (minimum 300 m) > SAVE

Get an alarm if the device moves

To add alarm recipients > Click on the menu > Select "Alarm recipients" in the list > Add unlimited number of people

Place your Scout GPS tracker

Now it's time to place your GPS tracker on the object you want to protect and track. Remember to hide it well so that thieves won't find it!

Your item is now protected

Now you can sit back and rest assured that NorthTracker Scout 2.0 is keeping an eye on your target. You control everything via the app or computer.

More about Scout 2.0

Do you have more questions about your NorthTracker Scout 2.0?

No alarm?

To maximise battery life, Scout 2.0 does not transmit in real time. The unit is in deep sleep for most of the day and wakes up twice a day to check its position. If the GPS tracker has left its safety zone, the alarm is sent to you.

Poor reception?

Unfortunately, the GPS technology is not completely flawless and can lose contact with the satellites if, for example, it is stored under a tin roof or in a garage. This will then cause the unit to lose reception and will not update its position until it comes into contact with the satellites at the next location check.

Transmission interval & battery level

If you choose a 12-hour transmission interval, the batteries are expected to last up to 5 years. If you choose a more frequent transmission interval, the battery capacity will be shortened. You set the transmission interval under "Device" > "Transmission interval".

Still no answer to your question?

Please contact info@northtracker.com

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