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Getting started with your theft protection

Download the app

We are available on both the App Store and Google Play.

App Store

Google Play

Register an account

 

> Click on "Register herer"

> Select "Business" or "Private"

> Select country

> Scan IMEI number (This can be found on the back of the device)

> Enter where you purchased the device

> Enter the name of your company (Only for those who selected company above)

> Enter first and last name

> Enter your email

> Enter your social security number (12 digits) / organisation number

> Enter your address details

> Enter your phone number

> Create a password

> Choose paper invoice or digital invoice (Private only)

> Check that your details are correct

> Read and accept the terms and conditions

 

 

 

Switch on and position the device

> Insert the batteries (Scout 2.0) or connect the device (Machine Connect & Easy) to an external power source. 

> Place and hide the device well (NOTE! Keep in mind that the tracker needs contact with the satellites. Tin roofs etc. can negatively affect reception)

 

How to create a geofence/safety zone in the NorthTracker app

Create a security zone/geofence

> Click on "Safety zone" in the bottom left corner

> Click on the + button 

> Select areas where the tracker will be located primarily

> Name your safety zone

> Set radius (minimum 300 m)

> Save

 

Optional: Add more users

> Click on the menu in the top right corner

> Click on Account

> Click on the "old man with the plus sign"

> Enter contact details and authorisation

> Save

> Click on Device on the app home page

> Click on Authorisation

> Tick the user/users box

> Save (Now all users can monitor and edit the device)

> Click on menu, select Alarm Receiver

> Tick the new user

> Save

> DONE

 

How to add more users to the NorthTracker system
How to fill in an object description in the NorthTracker app

Object description

Please fill in the object description which will help insurance companies and the police in case of theft. You can find the object description: Click on Unit >> Object description. 

 

Now your object is entered and tracked by the system. Keep track of the tracker via the app or computer. 

If the device alarms

If the GPS tracker leaves a safety zone, an alarm will be sent via email, push notification and SMS. Remember to add the correct number of alarm receivers and ensure that alarm notifications are ticked. 

In case of an alarm, call our 24-hour theft support: 08-25 96 99
(NB: this number is only used in case of theft!)

Example of an alarm SMS from the NorthTracker system

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