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Machine Easy

Questions and answers.

Vanliga frågor

Occasional GPS interference or being installed where it has difficulty getting good GPS reception.

The device can be in power saving mode. Possible to change the refresh rate if needed.

Om enheten inte registrerar din resa kan det bero på att den saknar GPS-signal, mobil täckning, har tappat ström eller att resan var för kort för att loggas. På båtar kan det även bero på att enheten inte vaknar om båten rör sig för långsamt. Vi kan justera känsligheten vid behov – kontakta supporten så hjälper vi dig.

If a zone is created when the device is inside the zone, the first event is not registered correctly. The device must leave and then come back to activate the alarm

When moving: every 150 seconds. Stationary: every 24 hours.

The device updates 2 times per hour when stationary and every 5 minutes when moving. This consumes more battery.

This is the time that the unit must be stationary before the journey is recorded as completed.

Du får en varning och kan följa positionen i realtid. Informationen kan skickas till polisen. Northtracker kan även bistå i ärendet vid behov.

You register the subscription during account registration in the NorthTracker app together with the device's IMEI.

The invoice is normally sent the month after registration.

You may run out of SMS credits you buy more this spring web shop.
Double-check that you have added your number to the alert receiver and ticked that you should receive notifications from the correct device.

Ja! Detta gör du under Alarm receiver, tryck på den gröna pennan och slå på push-notiser. Detta går bara om larmprofilen skapas från en befintlig användare.

Troubleshooting of Machine Easy
Here are tips on how to troubleshoot your Machine Easy
Safety zone
Here are tips on how to set up a safety zone/
geofence
Account FAQ
Here you can find questions and answers about your account 
Do you need to buy more SMS
Find out where to buy extra SMS here
Older units
Here you can find questions and help for devices using 2G

If you have further questions, please contact NorthTracker support
Tel: 08 - 25 96 00
Email: info@northtracker.com

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