Support - Scout 2.0 - Getting Started

Så kommer du igång med din Scout 2.0

Quick guide

Here's a step-by-step guide on how to start up your new
NorthTracker Scout 2.0.

First, you download the app.
Then you register your account.
You can now boot up your device.
Now you should place the device.
Then set out a safety zone.

Now you are ready!

Extra tips

You can add more users so that more people can share the account and use the features.
Create more alert recipients so that the alert goes out to more people. You can add both users on the account and people not on the account - just fill in the email address and phone number.
Add an object description to make the unit easier to identify for police or insurance companies.

For questions, please contact NorthTracker Support.

2. register an account

> Click on "Register herer"

> Select "Business" or "Private"

> Select country

> Scan IMEI number (This can be found on the back of the device)

> Enter where you purchased the device

> Enter the name of your company (Only for those who selected company above)

> Enter first and last name

> Enter your email

> Enter your social security number (12 digits) / organisation number

> Enter your address details

> Enter your phone number

> Create a password

> Choose paper invoice or digital invoice (private only)

> Check that your details are correct

> Read and accept the terms and conditions

> Clear

3. switch on the device

> Insert the batteries.

> Place your Scout under clear skies or in a window with an unobstructed view to provide the best possible GPS reception.

> Check in the app or on the web that the device has connected before installing it.

4. place the device

Place and hide the device securely so that it is not easily found. Keep in mind that the tracker needs free contact with GPS satellites, so avoid placing it under metal, carbon fibre or other materials that may interfere with the signal.

5. Create a safety zone/geofence

> Click on the menu in the top right corner

> Select "Safety zone"

> Click on + in the top right corner

> Select areas where the tracker will be located

> Name your safety zone

> Set the radius of the safety zone (minimum 300 m)

> Save

> Clear

How to create a geofence/safety zone in the NorthTracker app

Now your Scout is set up and running, here are some tips we recommend you add

Valfri 1: Skapa fler larmmottagare

> Click on the menu in the top right corner

> Select "Alarm Receiver"

> Click on + in the top right corner

> Select existing user or create new alarm recipient

> Choose where to send the alerts (email/phone number, push notifications can only be sent to existing users)

> Select which alarms to send (Security alarms/Functional alarms)

> Save

> Swipe left and select the devices from which the recipient should receive alerts

> Save

> Clear

More info about Alarm receivers

How to add more users to the NorthTracker system

Optional 2: Add more users

> Click on the menu in the top right corner

> Select "Account"

> Click on the "old man with the plus sign" at the top right

> Enter contact details and authorisation

> Save

> Swipe the user to the left to edit permissions to devices

> Select units

> Save

> Clear

Optional 3: Object description

Please fill in the object description, which will help insurance companies and the police in case of theft.

> Click on Device

> Select "Object description"

> Fill in the details of the object

> Save

> Clear

How to fill in an object description in the NorthTracker app

Now your object is entered and tracked by the system. Keep track of the tracker via the app or your computer.

Example of an alarm SMS from the NorthTracker system

If the device alarms

If the GPS tracker leaves a safety zone, an alarm can be sent via email, push notification and SMS to the alarm receivers you have added to the system.

If you receive an alarm and need help, you can call our 24-hour theft support centre on: 08-25 96 99

NOTE! This number is only used in case of theft!