Operational policy

1.Business concept

NorthTracker develops and operates services in electronic driving logs, anti-theft, tool tracking and alcolocks. The service operates throughout Europe and sales are mainly made in-house but also through a wide dealer network and White Labels.

NorthTracker's vision is to always be at the forefront of GPS tracking technology and to be the spider in the web of GPS tracking.

2. quality policy 

NorthTracker's customers and other stakeholders can expect that:

• We deliver on time and on budget
• We are experts in electronic driving logs, anti-theft, tool tracking and alcolocks. Our high level of expertise is reflected in our constant focus on development and improvement. Our goal is customer satisfaction through high-quality products and services that fulfil all requirements.
• We deliver personalised support and fast solutions
• We are reliable as a business partner, employer or other partner
• We work with carefully selected competent and professional suppliers, subcontractors and retailers
• We develop the skills of our employees and retailers to meet our customers' requirements and expectations
• Our quality policy is understood and applied by everyone in the organisation and continuously revised

Each employee undertakes to: 

• Meet customer and other applicable stakeholder requirements, including applicable laws and regulations
• Contribute to the continuous improvement of the organisation and the quality of our products and services

Our policy is available on our website.

3. Environmental policy

We work to protect the environment, reduce our environmental impact, prevent pollution and develop our environmental performance by 

• Train and motivate our employees to perform their tasks in an environmentally responsible way with a sustainability mindset
• Helping our customers reduce their carbon footprint through our product and service offerings
• Evaluate our environmental aspects from a life cycle perspective and create action plans to improve our environmental performance
• Prioritise environmentally certified suppliers and subcontractors as much as possible
• Strive to reduce emissions from transport carried out and deliver our products in packaging with the lowest possible climate impact 
• Take responsibility for our waste by contributing to recycling wherever possible
• Inform employees, subcontractors and dealers about environmental management and the importance of considering environmental issues in daily work
• Our environmental policy is understood and applied by everyone in the organisation and continuously reviewed

Every member of our staff undertakes to:

• Comply with applicable environmental laws and regulations and other applicable mandatory requirements
• Contribute to the continuous improvement of our environmental management system by working to fulfil environmental objectives and achieve better environmental performance in our operations. 

4. Information security policy

Northtracker is committed to actively addressing information security by implementing and continuously improving a risk-based management system. 

In our work on information security, we preserve the confidentiality, accuracy and availability of our information. We do this by, among other things:

• Define information security objectives based on the need to protect our information assets, and communicate these objectives to the organisation and to other stakeholders,
• Actively pursue continuous improvement, including risk assessments and risk treatments, to effectively achieve information security objectives,
• Invest in information security technology and skills,
• Manage and protect users' personal data in accordance with the GDPR,
• Continuously inform staff about why information security is important,
• Ensure that all staff receive relevant training and awareness of information security and current threats.

The policy is available to Northtracker employees and provided to other stakeholders upon request. 

Areas covered in our information security management system include:

• Roles and responsibilities
• Staff security
• Management of information assets
• Authorisation management
• Risk work 
• Classification of information
• Physical security
• Supplier security
• Operational safety

2024-01-16

Carl Bodegård

CEO