Get started with your theft protection

Quick Guide

Here is a step-by-step guide on how to start your theft protection from NorthTracker:

  1. First, download the app.

  2. Then register your account.

  3. Start or install your device.

  4. Finally, create at least one safety zone.

You’re all set!

Extra tips on features we think you’ll find useful

Depending on which device you have installed, there are different additional features. Here are some general ones:

  1. You can add more users so multiple people can share the account and use the features.

  2. Create additional alarm recipients so alerts are sent to more people. You can add both users on the account and people who are not on the account – simply enter their email address and phone number.

  3. Add an object description to make the device easier to identify for the police or your insurance company.

If you have any questions, contact NorthTracker Support.

1. Download the app

2. Register account

  • Click on “Register here”

  • Select “Company” or “Private”

  • Choose country

  • Scan the IMEI number (found on the back of the device)

  • Enter where you purchased the device

  • Enter your company name (only if you selected Company above)

  • Enter your first and last name

  • Enter your email address

  • Enter your personal identity number (12 digits) / organization number

  • Enter your address details

  • Enter your phone number

  • Create a password

  • Choose paper invoice or digital invoice (private customers only)

  • Verify that your details are correct

  • Read and accept the terms and conditions

  • Done

3. Start and place the device

  • Insert the batteries (Scout) or connect the device (Machine Connect & Easy) to an external power source.

  • Place and conceal the device carefully. Note: The tracker requires contact with satellites, so materials such as metal may negatively affect reception.

For a more specific guide, select the device you have purchased:

Machine Easy
Machine Connect
Scout 2.0
Hur du skapar en geofence/säkerhetszon i NorthTracker-appen

4. Create a safety zone / geofence

  • Click the menu in the top right corner

  • Select “Safety Zone”

  • Click + in the top right corner

  • Select the area where the tracker will be located

  • Name your safety zone

  • Set the radius of the safety zone (minimum 300 m)

  • Save

  • Done

You have now set up your NorthTracker Theft Protection, but there are more features we think you may want to use.

1. Optional: Add more users

  • Click the menu in the top right corner

  • Select “Account”

  • Click the person icon with a plus sign in the top right corner

  • Enter contact details and set permissions

  • Save

  • Swipe the user to the left to edit device permissions

  • Select devices

  • Save

  • Done

Hur du lägger till fler användare i NorthTracker-systemet
Hur du fyller i en objektbeskrivning i NorthTracker-appen

2. Object description

Please fill in the object description to help insurance companies and the police in the event of theft.

  • Click Device

  • Select “Object description”

  • Enter the object details

  • Save

  • Done

3. Create an alarm recipient

  • Click the menu in the top right corner

  • Select “Alarm recipient”

  • Click + in the top right

  • Select an existing user or create a new alarm recipient

  • Choose where the alarms should be sent (email/phone number; push notifications can only be sent to existing users)

  • Select which alarms should be sent (Security alarms / Function alarms)

  • Save

  • Swipe left and select the devices the recipient should receive alarms from

  • Save

  • Done

Your object is now added and tracked by the system. Monitor the tracker via the app or web portal.

If the device triggers an alarm

If the GPS tracker leaves a security zone, an alarm can be sent via email, push notification, and SMS to the alarm recipients you have added in the system.

If you receive an alarm and need assistance, you can call our theft support, which is open 24/7:
+46 8 25 96 99

NOTE: This number is only used in case of theft.

Exempel på ett larm-SMS från NorthTrackers system

If you have questions, contact NorthTracker support:
Tel: +46 8 25 96 00
Email: info@northtracker.com

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