Scout 2 - Get Started - Northtracker Fr

Getting started with your Scout 2.0

Quick guide

Here is a step-by-step guide on how to set up your new NorthTracker Scout 2.0:

First, download the app.
Then register your account.
Start up the device.
Place the device.
Create a security zone.

You’re all set!

Extra tips

You can add more users so that multiple people can share the account and use the features.
Create additional alarm recipients so alerts are sent to more people. You can add both account users and people who are not on the account – simply enter their email address and phone number.
Add an object description to make it easier for police or insurance companies to identify the device.

If you have any questions, please contact NorthTracker Support.

2. Register an account

Click “Register here”
Select “Company” or “Private”
Choose country
Scan the IMEI number (found on the back of the device)
Enter where you purchased the device
Enter your company name (only if you selected Company above)
Enter your first and last name
Enter your email address
Enter your personal identity number (12 digits) / company registration number
Enter your address details
Enter your phone number
Create a password
Choose paper invoice or digital invoice (private customers only)
Verify that your details are correct
Read and accept the terms and conditions
Done

3. Start the device

Insert the batteries.
Place your Scout under open sky or in a window with a clear view to ensure the best possible GPS reception.
Check in the app or on the web that the device has connected before installing it.

4. Place the device

Place and hide the device securely so it is not easily found. Keep in mind that the tracker needs contact with GPS satellites, so avoid placing it under metal, carbon fiber, or other materials that may interfere with the signal.

5. Create a security zone / geofence

Click the menu in the top right corner.
Select “Security zone.”
Click + in the top right corner.
Select the area where the tracker will be located.
Name your security zone.
Set the radius of the security zone (minimum 300 m).
Save.
Done.

Hur du skapar en geofence/säkerhetszon i NorthTracker-appen

Your Scout is now added and activated. Here are a few recommended additional steps.

Optional 1: Create additional alarm recipients

Click the menu in the top right corner.
Select “Alarm recipients.”
Click + in the top right corner.
Select an existing user or create a new alarm recipient.
Choose where alarms should be sent (email/phone number; push notifications can only be sent to existing users).
Select which alarms should be sent (Security alarms / Function alarms).
Save.
Swipe left and select which devices the recipient should receive alarms from.
Save.
Done.

Hur du lägger till fler användare i NorthTracker-systemet

Optional 2: Add more users

Click the menu in the top right corner.
Select “Account.”
Click the user icon with the plus sign in the top right corner.
Enter contact details and set permissions.
Save.
Swipe the user to the left to edit device permissions.
Select devices.
Save.
Done.

Optional 3: Object description

We recommend filling in the object description, as it helps insurance companies and the police in the event of theft.

Click Device.
Select “Object description.”
Enter the object details.
Save.
Done.

Hur du fyller i en objektbeskrivning i NorthTracker-appen

Your object is now added and tracked by the system. You can monitor the tracker via the app or web portal.

Exempel på ett larm-SMS från NorthTrackers system

If the device triggers an alarm

If the GPS tracker leaves a security zone, an alarm can be sent via email, push notification, and SMS to the alarm recipients you have added in the system.

If you receive an alarm and need assistance, you can call our theft support, which is available 24/7 at: +46 8 25 96 99

Note: This number is only to be used in case of theft.