Quick Guide

Here is a step-by-step guide on how to activate your theft protection from NorthTracker:

1. First, download the app.
2. Then register your account.
3. You can now install your device.
4. Finally, create at least one safety zone.

You’re all set!

1. Download the App

2. Register an Account

• Click on “Register here”
• Select “Company” or “Private”
• Select country
• Scan the IMEI number (found on the back of the device)
• Enter where you purchased the device
• Enter the name of your company (applies only if you selected Company above)
• Enter your first and last name
• Enter your email address
• Enter your personal ID number (12 digits) / company registration number
• Enter your address details
• Enter your phone number
• Create a password (minimum 8 characters, including one uppercase letter, one number, and one special character)
• Choose paper invoice or digital invoice (applies only to private customers)
• Verify that your details are correct
• Read and accept the terms and conditions

• Done

3. Connect and Place the Device

• Connect the device to an external power source.

• Place the device carefully. Note: The tracker needs contact with GPS satellites, so materials such as metal or carbon fiber may negatively affect signal reception.

4. Create a Safety Zone / Geofence

• Click the menu in the top right corner
• Select “Safety Zone”
• Click the + in the top right corner
• Select the area where the tracker will be located
• Name your safety zone
• Set the radius of the safety zone (minimum 300 m)
• Save
• Done

1. Add More Users

• Click the menu in the top right corner
• Select “Account”
• Click the user icon with the plus symbol in the top right corner
• Enter contact details and assign permissions
• Save
• Swipe the user to the left to edit device permissions
• Select devices
• Save
  Done

2. Create Additional Alarm Recipients

• Click the menu in the top right corner
• Select “Alarm Recipients”
• Click the + in the top right corner
• Choose an existing user or create a new alarm recipient
• Select where the alarm should be sent (email/phone number; push notifications can also be activated)
• Select which types of alarms should be sent (security alarm/function alarm)
• Save
• Swipe left and select which devices the recipient should receive alarms from
• Save
  Done

3. Object Description

We recommend filling in the object description to assist insurance companies and the police in case of theft.

• Click on Device
• Select “Object Description”
• Enter the object details
• Save
• Done

4. Low Battery Alert

• Click on “Device”

• Select “Functions”

• Enable “Low battery warning”

• Set a minimum voltage threshold

• Done

5. Automatic Digital Input/Output (DIN/DOUT)

• Click on “Device”
• Select “Alarm: DIN 2/3”
• Name your alarm
• Enable Automatic DOUT activation
• Select which DOUT to control
• Choose when it should activate (low or high, over/under 2.5V)
• Set the duration of the control (choose between until DIN returns to its previous state or set a fixed duration)
• Save
  Done

6. Connect Sensors

• Click the menu in the top right corner
• Select “Add device”
• Enter the sensor’s MAC address and give it a name
• Connect the sensor to a GPS device (make sure Bluetooth is enabled on the GPS device)
• Choose what type of alarm you want and set the interval or schedule
• Save
• Mount the sensor within range of the GPS device
• Done

If the device triggers an alarm

If the GPS tracker leaves a safety zone, an alarm can be sent via email, push notification, and SMS to the alarm recipients you have configured in the system.

If you receive an alarm and need assistance, you can call our 24/7 theft support line at:
+46 (0)8 25 96 99

Please note: This number is only to be used in the event of an ongoing theft.