Get started with your account

Quick guide

Here is a step-by-step guide on how to set up your account with NorthTracker:

Additional feature tips we think you’ll find useful

Depending on which device you have chosen to install, there are different extra features available. Here are some general ones:

You can add more users so multiple people can share the account and use its features.
Create additional alarm recipients so alerts are sent to more people. You can add both users on the account and individuals who are not on the account – simply enter their email address and phone number.

If you have any questions, please contact NorthTracker Support.

2. Register account

Click “Register here”
Select “Company” or “Private”
Select country
Enter IMEI or MAC ID (when registering in the app, you can use the camera to scan QR codes)
Enter where you purchased the device
Enter your company name (applies only if you selected company above)
Enter first and last name
Enter your email address
Enter your personal ID number (12 digits) / company registration number
Enter your address details
Enter your phone number
Create a password
Choose paper invoice or digital invoice (private customers only)
Verify that your details are correct
Read and accept the terms and conditions
Done

1. Add more users

2. Create an alarm recipient

Click the menu in the top right corner
Select Alarm Recipients
Click the + in the top right corner
Choose an existing user or create a new alarm recipient
Select where alarms should be sent (email/phone number – push notifications can only be sent to existing users)
Choose which alarms should be sent (security alarms/function alarms)
Click Save
Swipe the user profile to the left and select the devices the recipient should receive alarms from
Click Save
Done