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Support Anti-theft

08 - 25 96 00

FAQ

Geofence/ security zone

Set up geofence

Click on the safety zone in the bottom left corner. Then click on +, enter name and set radius (minimum 300m)

Alarm receiver

Add alarm receivers

Click in the top right corner > Select "Alert recipients" > Add unlimited phone numbers & emails

Transmission interval

Transmission interval

How do I set shorter or longer transmission intervals?

GPS signal/ reception

GPS signal/ reception

Why is my GPS showing the wrong position?

New SMS messages

New SMS messages

How do I buy new SMS alerts?

Battery

Battery

Is your battery showing the wrong level? Cold and high heat can affect the battery level displayed. Also, double check that you have the default setting on the transmission interval, otherwise the GPS tracker will draw more battery than promised

Map

Map

See your device but also battery level and other information inside the map

Reports

Reports

How to create reports for your driving log
Getting started
Need help getting started with your anti-theft device and GPS tracker?
Create geofence/safety zone
Get help creating your first safety zone.
Alarm receiver
Add the receivers that will be alerted if the GPS tracker moves.
Object description
Learn how to create an object description in the app/system.
Scout 2.0
Here you will find all questions about GPS tracker Scout 2.0
Machine Connect
Find all questions about the GPS tracker Machine Connect here
Machine Easy
Here you will find all questions about GPS tracker Machine Easy

Other
Find more questions and answers on theft protection here

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